Complaints

If you are dissatisfied with any aspect of the service provided by this pharmacy, please contact us immediately. If you are still not happy then you may contact the Pharmacy Superintendent; Ramiz Bahnam MRPharmS Registration No 2042950

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information. You may also seek advice from the local Patient Advice and Liaison Service (PALS).

PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.

Full details of the regulations can be found on the PALS Website. An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS.

All content on this website is for information purposes only and is no substitute for professional medical advice as provided by your doctor or pharmacist. This information is provided to aid appropriate product selection but is not intended to replace medical diagnosis. Please ensure you read all product information before purchase. You should always seek help from your doctor if you are currently being treated for any conditions and you should always inform your doctor of any medication you are taking.